Terms and Conditions

Terms & Conditions

Last updated: August 2026

Welcome to FangSociety. By accessing or using our website and purchasing our products, you agree to be bound by these Terms & Conditions. Please read them carefully before using our store.

1. General

These Terms & Conditions apply to all visitors, users, and customers of FangSociety. We reserve the right to update or change these terms at any time. Continued use of our store after changes are posted constitutes your acceptance of the revised terms.

2. Products

All products sold by FangSociety are intended for use with pets under appropriate supervision. We make every effort to accurately display product descriptions, images, and specifications. However, we do not warrant that product descriptions or other content are error-free, complete, or current.

3. Orders & Payments

By placing an order, you confirm that you are authorised to use the payment method provided. All orders are subject to availability and confirmation. FangSociety reserves the right to cancel or refuse any order at our discretion. You will be notified if your order cannot be fulfilled.

4. Pricing

All prices are listed in ZAR (South African Rand) unless otherwise stated. Prices are subject to change without notice. We are not responsible for pricing errors and reserve the right to cancel orders placed at incorrect prices.

5. Shipping & Delivery

Delivery times are estimates only and are not guaranteed. FangSociety is not liable for delays caused by shipping carriers, customs, or circumstances beyond our control. Risk of loss passes to you upon delivery to the carrier.

6. Returns & Refunds

Our return and refund policy is outlined in our Return Policy. By purchasing from FangSociety, you agree to the terms set out in that policy.

7. Limitation of Liability

To the fullest extent permitted by law, FangSociety shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services. Our total liability shall not exceed the amount paid for the product in question.

8. Intellectual Property

All content on this website, including images, text, logos, and product descriptions, is the property of FangSociety and may not be reproduced, distributed, or used without our prior written consent.

9. Governing Law

These Terms & Conditions are governed by the laws of South Africa. Any disputes shall be subject to the jurisdiction of the South African courts.

10. Contact Us

If you have any questions about these Terms & Conditions, please contact us at support@fangsocietystore.com.